Job Description
Duties and Responsibilities (include but is not limited to):
- To work closely with stakeholders across all levels and business areas to elicit requirements
- Assist stakeholders and Scrum team in prioritization of work in order to maximize return on investment (ROI)
- Facilitate requirements gathering through interviews, requirements workshops, etc.
- Analyze business needs, document requirements, and translate needs into user stories
- Communicate these needs clearly and effectively to both business and technical stakeholders
- Maintain a steady backlog of requirements that are ready to go into sprints for the Scrum team
- Support the day-to-day needs of Scrum teams in understanding customer and business requirements
- Liaise with the development team for estimation on work
- To work with the QA department to ensure functionality matches business requirements
- Assist in drafting user and training documentation
- Liaise with various industry partners around service integration and product offerings
- To manage own professional and self-development
Key Requirements:
- Degree preferably with an Information Systems focus
- Grade 12 or equivalent (Essential)
- Minimum 3 – 8 years’ experience in a Business Analysis or similar role
- Experience working in a Compliance focused role; OR Experience working in a role focused on external partner API integrations (Desirable)
- Knowledge and ability to translate requirements into user stories, process diagrams and data flows
- Knowledge and understanding of project scoping, planning & prioritization
- Knowledge of and experience working in an Agile environment (Scrum)
- Strong interpersonal skills and ability to manage stakeholder expectations
- Strong verbal and written communication skills
- Ability to obtain descriptive and exhaustive requirements from stakeholders
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