Branch Teller

CDD Mukuru posted 2 weeks ago
Job Description

An exciting opportunity exists for a Branch Teller to join the Mukuru team based in Kenya. Please note that this role is on a 6-month fixed-term contract basis.


Duties And Responsibilities (Include But Not Limited To) :

  • Process remittance transactions accurately
  • Ensure correct and valid documentation is provided by customers in order to ensure legal compliance
  • Escalate any suspicious documentation to the branch manager before processing
  • Manage own stock to ensure accurate balancing
  • Maintain current knowledge of foreign exchange and Cash Stops App
  • Complete daily system tests on the system, must achieve 100% or go back and try again
  • Uphold the company brand
  • Give information based on the training received
  • To manage own professional and self-development

Key Requirements :

  • Grade 12 / or equivalent (Essential)
  • Mukuru Forex Consultant training course (Essential)
  • Must remain current and competent by passing tests and assignments (Essential)
  • Understanding and speaking of a local language (Essential)
  • 1-year Customer Service Consultant experience (Essential)
  • Cash handling experience (Desirable)
  • Knowledge of foreign currencies
  • Knowledge of FICA regulations
  • Knowledge of Cash Stops App system

Additional Skills :

  • Computer skills
  • Telephone skills
  • Verbal and written communication skills
  • Organisational & administrative skills
  • Attention to detail
  • Only applicants who meet the requirements and speak the critical languages as indicated will be considered for these roles.
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