Data Analyst

CDI Mukuru posted 2 months ago
Job Description

Duties And Responsibilities (Include But Is Not Limited To)

  • Work closely with stakeholders across all levels and business areas to elicit data & analysis requirements
  • Translate requirements into reporting or data analysis specifications employing critical thinking to ensure alignment with the actual business need.
  • Be the translator between Business, Product, and the Data teams on data needs
  • Interview subject matter experts and shadow workflows to build an understanding of our data collection and logging processes. In time, become an expert in our data.
  • Specify, gather, clean, combine and aggregate data from disparate sources for data analysis and reporting needs
  • Profile and validate all data intended for use in reporting or analysis to ensure high data quality (accuracy, completeness, missing/invalid data correction, timeliness)
  • Perform data analysis too (not exhaustive):
    • Extract key insights and observations to influence/support business decisions and actions
    • Identify the core drivers/levers and segments that influence the movement of key metrics/KPIs
    • Identify gaps in existing business processes and product offerings and formulate recommendations to improve them
    • Measure the effectiveness of product launches and new business initiatives
  • Design, build and maintain reports to track and communicate KPIs and results from data analysis activities
  • Build data visualizations to improve access and visibility into the content from all key reports and our data in general
  • Share insights and analysis results in written form and in business presentations
  • Train and support user community in the use of reports, BI tools, and the interpretation of analysis results
  • Collect and apply feedback from business presentations, user training and peer review to continuously improve reporting and analysis solutions
  • Proactively communicate the status (including blockers, risks, issues) and roadmap of the work assigned to you, with all affected stakeholders
  • Cultivate relationships and collaborate cross-functionally to shape, support, and execute on business and product goals
  • Help define and improve upon our analytics standards through participation within the community of practice, conducting peer reviews, and contributing to internal documentation
  • Identify data quality issues, their corresponding root cause and collaborate with business, product, and data teams to drive improvements in data hygiene
  • Continuously upskill and stay abreast of new developments in Data Analysis & BI tools, methodologies, and applications

Key Requirements

  • Grade 12 or equivalent (Essential)
  • Tertiary qualification in a quantitative field (includes but is not limited to – Mathematics, Statistics, Engineering, Computer Science, Actuarial Science, Economics, Finance, Business Analytics)
  • 4+ years working experience within Data Analytics or business intelligence (Essential)
  • Strong verbal and written communication skills in English and understanding how to share insights and analytical results to both technical and non-technical audiences.
  • Knows how to work with stakeholders to gather Data & Analysis requirements and communicate findings
  • Strong report/dashboard development and data visualization skills with modern BI tools (e.g., Power BI, Tableau, Qlik)
  • Advanced SQL skills
  • Advanced Excel skills
  • R or Python programming for data analysis (desirable)
  • Experience cleaning, assimilating, manipulating, and aggregating large data sets using SQL, R or Python or similar tools
  • Knowledge of data analysis techniques, such as time series analysis, scenario analysis, clustering & segmentation, regression, decision trees, forecasting, and interpretation & creation of probability distributions (proficiency in a few of these will suffice)
  • Analytical and problem-solving skills
  • Execution-oriented, and able to complete tasks independently

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