Project Manager | Job offer – Hong kong, AsiaPermanent Xml posted 4 months ago
Project Manager : Description du poste Monster, Employment, Sabiss
***The ideal candidate to be bilingual; English and mandarin speaking to cater for the greater china install base. Indeed, Jobs, Recruitment
If the candidate can speak the local native language, Cantonese, that would be preferable also. ***
Detailed Position Description – Responsibilities
Proactive Customer Support Indeed, Jobs, Recruitment
o Serves as support for the account team to provide superior customer service though the expert handling of the implementation process.
o Provides implementation input (project timelines, dependencies, milestones, resources) during pre-sales process as needed.
o Prepares and delivers customer implementation plans and provides customer and account team with frequent updates and status reports.
o Hosts weekly meetings, as appropriate, with branch personnel/account team to review status of pending orders
o Educates other PMs on implementation resolution, best practices/processes and other critical skills Indeed, Jobs, Recruitment
o Provides customer education and encourages adoption of *** Business self-service tools including e-bonding for customer ordering purposes
Basic computer hardware and software skills, including Windows, word processing, spreadsheets, presentation, and database software
Knowledge of project management software desirable
Internet navigation skills Indeed, Jobs, Recruitment
Experience in an industry-related field desired
2 to 6 years’ Customer Support or Service experience required
Project management experience desiredOther
Desired background in telecommunication technologies
Solid understanding of operations and implementation