Service Delivery Manager Outsourcing: Job in Casablanca, Morocco

ATOS is recruiting a Service Delivery Manager Outsourcing.

As part of the Africa Cluster (RBU: Growing markets) Infrastructure and Data Management (IDM) organization, this role is responsible for the management and development of the Morocco Outsourcing & Infrastructure Project, including P&L responsibility, team management & presales solutioning. There is a matrix organization with one reporting line; directly to the Head of IDM Africa.

Previous Experience: Delivery Manager

• Relevant experience as Business Manager in IT outsourcing and transformation projects with a strong track record in growing market share in existing and new clients
• A proven track record in managing communications internally and externally at strategic and senior Management level
• Experienced in creating a Business community and functional teams
• Experienced in leading and motivating a large unit in a pressured work environment
• Management experience in a global matrix organization; maroc annonc

Delivery Manager: Behavioral Skills

Business Focus:

• Identifies and communicates opportunities for additional business with the customer;
• Consistently identifies and pursues opportunities to create added value for both the client and Atos;
• Stimulates entrepreneurial behaviors in others;
• Demonstrates willingness to take calculated risks to achieve business advantage;
• Acts proactively on business developments;
• Strong drive to improve profitability by changing the business mix and cost structures; Offre, Emplois, Jobs, Indeed, Monster,

People Focus:

• Recognizes and appreciates cultural differences amongst people;
• Encourages everyone to feel that they are an important part of the organization and add value;
• Supports others to learn and develop;
• Helps employees to obtain a better understanding of their strengths and development areas, interests and ambitions;
• Enables and encourages the enjoyment of work;
• Encourages positive and constructive feedback on performance, ensures the development of key talents and also addresses non-performance;

Client Focus:

• Builds relationships with customers based on mutual trust and respect;
• Knows the client organization and understands how decisions are made;
• Maintains constructive relationships with customers even when issues arise; Casablanca
• Is seen as a well-respected sparring partner at different levels of the client organization;
• Monitors performance targets and deadlines in addition to quality standards and takes appropriate action if necessary;

Dynamic: Maroc annonc

• Demonstrates courage in pursuing goals and objectives;
• Identifies and overcomes barriers to success;
• Inspires others towards a clear future direction;
• Inspires others to take action;
• Acts as an effective sponsor for major change initiatives. IT, Morocco emploi, recrutement, Offre

Other Knowledge & Skills

• Ownership and commitment to deliver results,
• Execution oriented;
• Understanding of Financial and Human Resources management principles and practices;
• Excellent leadership skills being able to build successful teams, providing clarity and direction;
• Strategic perspective, keeping overall objectives and strategies in mind;
• Good written and spoken English and French.
• Understanding of the different sectors within which Atos operates Casablanca, Maroc, Emplois, emploi,

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