Job Description
ATOS is recruiting a Service Delivery Manager Outsourcing.
As part of the Africa Cluster (RBU: Growing markets) Infrastructure and Data Management (IDM) organization, this role is responsible for the management and development of the Morocco Outsourcing & Infrastructure Project, including P&L responsibility, team management & presales solutioning. There is a matrix organization with one reporting line; directly to the Head of IDM Africa.
Previous Experience: Delivery Manager
- Relevant experience as Business Manager in IT outsourcing and transformation projects with a strong track record in growing market share in existing and new clients
- A proven track record in managing communications internally and externally at strategic and senior Management level
- Experienced in creating a Business community and functional teams
- Experienced in leading and motivating a large unit in a pressured work environment
- Management experience in a global matrix organization; maroc annonc
Delivery Manager: Behavioral Skills
Business Focus:
- Identifies and communicates opportunities for additional business with the customer;
- Consistently identifies and pursues opportunities to create added value for both the client and Atos;
- Stimulates entrepreneurial behaviors in others;
- Demonstrates willingness to take calculated risks to achieve business advantage;
- Acts proactively on business developments;
- Strong drive to improve profitability by changing the business mix and cost structures; Offre, Emplois, Jobs, Indeed, Monster,
People Focus:
- Recognizes and appreciates cultural differences amongst people;
- Encourages everyone to feel that they are an important part of the organization and add value;
- Supports others to learn and develop;
- Helps employees to obtain a better understanding of their strengths and development areas, interests and ambitions;
- Enables and encourages the enjoyment of work;
- Encourages positive and constructive feedback on performance, ensures the development of key talents and also addresses non-performance;
Client Focus:
- Builds relationships with customers based on mutual trust and respect;
- Knows the client organization and understands how decisions are made;
- Maintains constructive relationships with customers even when issues arise; Casablanca
- Is seen as a well-respected sparring partner at different levels of the client organization;
- Monitors performance targets and deadlines in addition to quality standards and takes appropriate action if necessary;
Dynamic: Maroc annonc
- Demonstrates courage in pursuing goals and objectives;
- Identifies and overcomes barriers to success;
- Inspires others towards a clear future direction;
- Inspires others to take action;
- Acts as an effective sponsor for major change initiatives. IT, Morocco emploi, recrutement, Offre
Other Knowledge & Skills
- Ownership and commitment to deliver results,
- Execution oriented;
- Understanding of Financial and Human Resources management principles and practices;
- Excellent leadership skills being able to build successful teams, providing clarity and direction;
- Strategic perspective, keeping overall objectives and strategies in mind;
- Good written and spoken English and French.
- Understanding of the different sectors within which Atos operates Casablanca, Maroc, Emplois, emploi,
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