Top 10 soft skills to have in a company

Soft skills are becoming more and more crucial in the hiring process. Employers are increasingly relying on candidates’ top soft skills at a time when the world is fast-changing and technologies are swiftly becoming obsolete. These personal traits, also known as transversal abilities, are unquestionable assets for adapting and evolving in roles where technology is always changing.

Employers throughout the world are looking for top soft skills, according to a poll performed by the World Economic Forum in fifteen nations. Here’s a list of personal abilities that will help you stand out as a candidate. To become the ideal candidate, learn what soft talents employers are looking for.


Soft skills VS hard skills

Although top soft skills are opposed to hard skills, they are in fact complementary. While top soft skills refer to behavioral skills and human qualities, hard skills refer to technical and practical skills.

We also talk about transferable skills to designate soft skills, since a soft skill is not limited to one field of activity and can be transferred to other professions or functions. Thus, being a good communicator is not only essential in communication positions, but also in commercial, technical, and relational functions. In short, soft skills refer to all the human aptitudes, qualities, and competencies that allow for better development in a company.


1 / Identifying and resolving complicated issues

Every job creation is the consequence of a company’s problem (developing a website, raising turnover, boosting customer loyalty, etc. ), which is why problem-solving skills are naturally at the top of the most sought-after top soft skills list. This skill relates to the ability to use logic and imagination to create meaningful answers to issues, and it is in high demand among engineers, managers, and other data professionals. Knowing how to assess and determine what is important is also a part of difficulty resolution.


2 / Critical Analysis

The ability to take a step back and question what has been learned and implemented is known as critical thinking and is one of the top soft skills. This translates into the capacity to provide a constructive comment about a job or a form of organization in the workplace. Knowing how to evaluate one’s own work and judgments in order to move forward and envision new answers is also part of critical thinking.


3 / Ingenuity

Although the term “creativity” is overused and misused, it can be described as the ability to use one’s imagination to produce ideas and come up with unique solutions to issues. Companies today are searching for creative individuals that can think outside the box and come up with novel ideas. Creativity, like critical thinking, is highly prized in the business sector because it allows people to question the status quo, come up with novel ideas, and differentiate themselves from the competition through their personal top soft skills.


4 / Team management

A soft skill naturally sought after by managers and executives, team management refers to the ability to unite and motivate a team towards a common goal. Close to the notion of leadership, the ability to manage a team does not only consist in giving a guideline to the employees, but also of motivating them, transmitting the same vision, anticipating conflicts, and providing answers when necessary, which is the challenge of the manager today and, what is also considered as one of the top soft skills.


5 / Coordination

Coordination means succeeding in coordinating your work with that of your colleagues. It is also referred to as synergy or collective intelligence to pull everyone’s skills for the benefit of a common goal. The idea behind this soft skill is to learn how to collaborate with actors from different ecosystems (engineers, developers, technicians, communicators, etc.) and to promote mutual understanding.

This is a particularly sought-after top soft skill for project managers who work with agile methods and must therefore know how to interact with different teams.


6 / Emotional intelligence

Emotional intelligence, to borrow a term from psychology, is the ability to recognize and understand one’s own as well as others’ emotions. Emotional intelligence, according to Daniel Goleman, a trained psychologist and coiner of the term, is “the concrete manifestation of certain skills (self-awareness, social awareness, and social skills) in a timely, adequate, and proportionate manner in order to be effective in a given situation.”

Emotional intelligence, in other words, is the ability to recognize and control one’s emotions in order to communicate and connect more effectively. It is frequently linked to empathy and is one of the top soft skills.


7 / Judgment and decision-making

It is difficult to make a decision when the situation is complex. However, this is one of the top soft skills that employers are looking for when recruiting a manager or director. Knowing how to judge a situation by taking into account the ins and outs, and knowing how to ask the right questions in order to make the best decision, is without a doubt one of the most sought-after qualities for positions of responsibility. Indeed, a manager is expected to be able to make well-considered choices and make a decision quickly.


8 / Awareness of customer service

At a time when the user experience and customer journey are the cornerstones of a positive customer connection, service appears to be a top priority in the hiring of commercial and sales personnel. Knowing how to listen to consumers, put yourself in their shoes, and offer them the most appropriate solution to their demands, which means delivering a customized and personalized service: a delighted and loyal customer leads to improved brand awareness and a positive image for the firm. Employers have recognized this as one of the top soft skills.


9 / Negotiation

Negotiation skills are also frequently sought after as top soft skills by recruiters for sales and commercial roles, although not exclusively. It is the capacity to persuade others to accept one’s ideas and point of view while also considering the demands of the other party in order to reach an agreement. To put it another way, it involves learning how to think about the other person and exercising active listening to come up with a solution that works for all sides.


10 / Mental adaptability

Cognitive flexibility, also known as mental flexibility, is the ability to adjust to one’s interlocutor in order to facilitate mutual understanding. It is a broad phrase that incorporates creativity, emotional intelligence, and critical thinking. One does not address or react in the same way to a potential client, a colleague, or one’s supervisor. In other words, cognitive flexibility is the ability to make the best decisions in a variety of situations.


> List of soft skills you need to be successful



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